Catering to consumers put off by the accents of Bangalore, Manila and other call-center hubs around the globe, Dell will guarantee -- for a price -- that the person who picks up the phone on a support call will be, as company ads mention in bold text, "based in North America."The Bangalore Backlash: Call Centers Return to U.S. - washingtonpost.com
Thursday, December 11, 2008
The Bangalore Backlash: Call Centers Return to U.S. - washingtonpost.com
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment